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From97US$ /night
Check-in
21Mar2026Select date
Check-out
22Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

78 Beishan Road, Hangzhou, China, 310007
-
On the north shore of West Lake
Very good
7.8
9.0
/10
4.1
4.2
/5

The charming Shangri-La Hangzhou - The Back Garden Of West Lake hotel, located merely 1.5 km from the Duan Bridge, offers a heated swimming pool and Wi-Fi in public areas. The 5-star business hotel is proud to feature a banquet hall, fairly close to the Zhejiang Museum.

Location

Ideally situated in the Xihu district, this elegant hotel is approximately 5 minutes' walk from the Yue Fei Mausoleum. Bai Causeway in Hangzhou is merely 1.6 km from Shangri-La Hangzhou - The Back Garden Of West Lake.

Nature lovers will appreciate the proximity to West Lake, which is nearly a 5-minute walk away. Also, the property is 4.1 km from the scenic West Lake.

Hangzhou railway station is around 10 minutes' drive away, while Hangzhou Xiaoshan International airport is 35 km from the hotel.

Rooms

Shangri-La Hangzhou - The Back Garden Of West Lake has 192 rooms, comprising a dressing area and a sitting area. A flat-screen TV with satellite channels and pay-per-view channels, along with a mini fridge bar, coffee and tea making facilities, are offered. They are appointed with carpet flooring, soundproof windows. Featuring a walk-in shower, a separate toilet, and a sink, the bathrooms also come with shower caps and bath sheets. Enjoy views of the mountain, while staying at Shangri-La Hangzhou - The Back Garden Of West Lake hotel.

Eat & Drink

The onsite American-style restaurant is providing guests with American dishes. The lounge bar is the go-to for award-winning cocktails and cool drinks. European cuisine is offered at Peppino, situated a few steps from the accommodation.

Leisure & Business

Leisure options include a sauna, a sunbathing terrace, and a shared lounge along with chargeable facilities like fitness classes and massage therapy. Shangri-La Hangzhou - The Back Garden Of West Lake indulges guests with a health club, as well as a well-appointed gym. You can enjoy biking, hiking, and tennis at this Hangzhou hotel, and bicycle and car hire is also available. This hotel includes a conference centre equipped with a laptop safe and a photocopy machine.

“Shangri-La Hangzhou occupies a prime spot on West Lake's northern shore, setting it apart with direct access to the area's famed lakeside parks. While the hotel carries a sense of history, its location and attentive staff truly stand out. I think it's a solid choice, especially for those wanting to explore the beauty of West Lake.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

Shangri-La Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Hill view King Bed Room
2 persons
390 sq. feet 
1 King-size bed
Shower
Heating
Lakeside King Bed Room
2 persons
390 sq. feet 
1 King-size bed
Shower
Heating
Horizon Hillview King Bed Room
2 persons
390 sq. feet 
1 King-size bed
Shower
Heating
Lakeside Twin Bed Room
2 persons
390 sq. feet 
2 Single beds
Shower
Heating
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Facilities

Shangri-La Hangzhou offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.2/10Review score

General

  • No smoking on site
  • Internet access
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Bathroom telephone
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Shangri-La Hangzhou offers a delightful array of dining options that blend traditional flavors with modern touches. Guests can indulge in a range of cuisines from American to Asian, all within inviting settings that cater to families and couples alike.
Shangri-La Hangzhou Restaurant photo
Shangri-La Hangzhou Restaurant photo
Shangri-La Hangzhou Restaurant photo

咖啡苑

American and Asian
Ambiance
A warm and inviting space that balances traditional charm with modern aesthetics, perfect for families or romantic dinners.
Key Offerings
Savor a generous selection of breakfast, lunch, and dinner options, along with the delightful experience of high tea in a tranquil setting.
Reservation
No
Open for breakfast, lunch, and dinner; high tea available.

香宫

African and Chinese vegetarian
Ambiance
Combining traditional and contemporary design, this restaurant creates a cozy yet elegant atmosphere suitable for family dining.
Key Offerings
Experience a unique fusion of African and Chinese vegetarian dishes, available for lunch and dinner, showcasing bold flavors and cultural diversity.
Reservation
Recommended
Open for lunch and dinner.

Shangri-La Hangzhou Location

78 Beishan Road, Hangzhou, China, 310007
Map view
78 Beishan Road, Hangzhou, China, 310007
Nearby
No.80 Beishan Road
Yue Fei Mausoleum
900 ft
Gushan Road
Gu Shan
900 ft
No.25 Gushan Road
Zhejiang provincial museum
900 ft
No.10 Gushan Road
Hangzhou China Science Museum of Printing
800 ft
89 Beishan Rd
Quyuanfenghe
1600 ft
Zhejiang Museum
900 ft
Park
Zhongshan Park
900 ft
China
Tomb of Yue Fei
1000 ft
Restaurants
Starbucks
800 ft
XiHuQu BeiShan Jie 82Hao Zhu Su YuanNei
Jin Sha
4300 ft
Four Seasons Hotel Hangzhou at West Lake
Explore Hangzhou
Local Highlights Near Shangri-La Hangzhou
Top Attractions
Activities
Dining
Entertainment
Yue Fei Mausoleum
4 minutes' walk
Tomb of the famous general Yue Fei, known for its historical significance and beautiful garden surroundings.
Gu Shan
4 minutes' walk
A scenic hill offering hiking trails and stunning views of West Lake, perfect for outdoor enthusiasts and photography.
Zhejiang Provincial Museum
5 minutes' walk
Showcases the history and culture of Zhejiang Province. Features diverse exhibits and free admission on select days.
Hangzhou China Science Museum of Printing
5 minutes' walk
A unique museum dedicated to the art of printing, where guests can learn about traditional and modern techniques.
Discover the local attractions near Shangri-La Hangzhou
Check out the iconic landmarks near Shangri La Hotel Hangzhou that showcase the rich cultural heritage and natural beauty of Hangzhou.
Ideal for art and history enthusiasts: Zhejiang Museum
Great for scenic walks and nature lovers: Gu Shan
Well suited for those interested in local history: Yue Fei Temple
Perfect for breathtaking views and photography: Leifeng Pagoda
Best for enjoying serene landscapes: Three Pools Mirroring the Moon
Works well for leisurely strolls along the water: Bai Causeway
Suited for a peaceful nature retreat: Orioles Singing in the Willows
Ideal for casual sightseeing and cycling: Su Causeway
Great for exploring ancient architecture: Baochu Pagoda
Perfect for immersive outdoor experiences: West Lake
Hiking at Gu Shan
4 minutes' walk
A fantastic hiking option nearby; trails range from easy to moderate, offering unparalleled views of West Lake.
Relaxation at Hangzhou Botanical Garden
30 minutes' walk
A serene retreat filled with diverse flora and picturesque paths, ideal for leisurely strolls and peaceful moments.
Starbucks
3 minutes' walk
Popular coffee shop offering a comfortable atmosphere and a variety of coffee drinks, pastries, and light snacks.
Costa Coffee
8 minutes' walk
Charming café known for its cozy vibe and specialty coffee, perfect for a relaxing afternoon or quick meeting.
Discover dining options near Shangri-La Hangzhou
Uncover top dining options near Shangri La Hotel Hangzhou that cater to various tastes and occasions.
Ideal for casual dining with a diverse menu: C.straits Cafe
Great for authentic Italian cuisine: Peppino
Well suited for enjoying traditional local dishes: Xiang Gong
Perfect for relaxed evenings with drinks: Old Captain Lounge Bar
Best for afternoon tea and elegant ambiance: Lobby Lounge Four Seasons Hotel Hangzhou
Suited for fine dining experiences: Jin Sha
Works well for group gatherings and celebrations: JinXi ShanZhuang Restaurant
Theatre Stage at Zhuantang
10 minutes' drive
A vibrant venue featuring live performances, cultural shows, and music events, suitable for all ages and tastes.
Hangzhou Night Market
10 minutes' drive
An exciting night spot with street food, local crafts, and live music, perfect for families and solo adventurers alike.
Getting around
City Centre
Hangzhou35 min  ·  1.8 mi
Airports
Hangzhou Xiaoshan International Airport (HGH)50 min  ·  20.7 mi
Train
Hangzhou chengzhan railway station7 min  ·  2.8 mi
Underground
Wulinmen32 min  ·  1.6 mi
Longxiangqiao32 min  ·  1.6 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CNY 184 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2009
Number of floors:
7
Number of rooms:
192
Property is also known as
shangri la hotel hangzhou
shangri la hangzhou
shangri la hangzhou china

Reviews and Ratings

Feedback about Shangri-La Hangzhou from previous guests about their experience.
Review score
Based on 69 verified reviews
7.9/10
Very good
79%
Recommend
Breakfast
8.4/10
Cleanliness
7.8/10
Comfort
8.2/10
Facilities
7.2/10
Location
9.4/10
Paid Wi-Fi
8.3/10
Staff
8.6/10
Value for money
7.1/10
Pros
Perfect location
Friendly staff
Great breakfast
Full choices
West Lake access
Cons
Hotel renovation
Inconsistent service
Guest reviews
based on 951 reviews
4/5
based on 126 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Shangri-La Hangzhou
How far is Shangri-La Hangzhou - The Back Garden Of West Lake from Hangzhou Xiaoshan International Airport?
The hotel is 35 km from Hangzhou Xiaoshan International Airport, approximately a 45-minute drive.
What are the check-in and check-out times at Shangri-La Hangzhou - The Back Garden Of West Lake?
Check-in is from 14:00 and check-out is by 12:00.
What dining options are available at Shangri-La Hangzhou - The Back Garden Of West Lake?
The hotel offers three dining options, including international buffet spreads at Coffee Garden and Cantonese cuisine at Shang Palace.
What room amenities are provided at Shangri-La Hangzhou - The Back Garden Of West Lake?
Rooms feature a flat-screen TV, minibar, electric kettle, air conditioning, and free Wi-Fi.
What recreational facilities are available at Shangri-La Hangzhou - The Back Garden Of West Lake?
Guests have access to an indoor heated swimming pool, a fitness centre, and bicycle rentals.
Are there any nearby attractions to Shangri-La Hangzhou - The Back Garden Of West Lake?
Nearby attractions include Su Causeway (0.5 km), Impressions Of the West Lake (0.5 km), and Lingyin Temple (3 km).
Does Shangri-La Hangzhou - The Back Garden Of West Lake provide any business services?
The hotel has a 24-hour business centre and offers meeting and conference facilities.
Can I enjoy breakfast at Shangri-La Hangzhou - The Back Garden Of West Lake?
Breakfast is available for an additional charge of 184 CNY.
What languages are spoken by staff at Shangri-La Hangzhou - The Back Garden Of West Lake?
The staff speaks English and Mandarin.
What nearby restaurants are available around Shangri-La Hangzhou - The Back Garden Of West Lake?
Nearby restaurants include C.straits Cafe (0.5 km), Peppino (0.5 km), and Jin Sha (1 km).
What are the spa facilities offered at Shangri-La Hangzhou - The Back Garden Of West Lake?
The hotel offers a sauna and steam room as part of its wellness facilities.

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