Shangri-La Hangzhou Exterior photoShangri-La Hangzhou Exterior photoShangri-La Hangzhou Interior photo

Shangri-La Hangzhou, Hangzhou

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up to 10% less
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Check rooms and rates
From$92 /night
Check-in
07Aug
Check-out
08Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

78 Beishan Road, Hangzhou, 310007
-
On the north shore of West Lake
Very good
7.5
9.0
/10
3.6
4.2
/5

Situated nearly 5 minutes' walk from the Gu Shan, the charming Shangri-La Hangzhou hotel offers air-conditioned rooms, high-speed Internet access, and a free private car park. The 5-star business hotel is proud to feature an event space, 2.4 km from the West Lake Colored Port View Fish Garden.

Location

A beautiful setting offers easy access to Su Causeway, which is 17 minutes' walk away. The elegant Shangri-La stands just around the corner from the Zhejiang Museum and lies near a mountain.

Nature lovers will enjoy the vicinity of Baoshi hill, located 2.3 km away. The nearby notable religious buildings include the historic Yue Fei Temple, about a 10-minute drive from this Hangzhou hotel.

Hangzhou chengzhan train station can be found 4.2 km from the accommodation.

Rooms

Staying at Shangri-La Hangzhou hotel, you may choose from one of the 192 rooms featuring a flat-screen TV with satellite channels, as well as essentials such as a trouser press and climate control. They are furnished with soundproof windows, and also come with a mini-fridge-bar and coffee/tea making machines. Guests are welcome to use dressing gowns and a shower cap in the private bathrooms with a separate toilet, a shower/bath combination, and a sink. Enjoy views of the hills, while staying at the Shangri-La Hangzhou.

Eat & Drink

Offering American dishes, the American-style restaurant features mountain views. The lounge bar is an inviting place for enjoying cool drinks right at the hotel. C.straits Cafe offers a selection of dishes steps away from the property.

Leisure & Business

Active guests can spend time at a tennis court or take a dip in a heated indoor swimming pool. As part of its commitment to guest wellness, the Shangri-La Hangzhou includes a well-equipped gym featuring fitness classes and cycling. Business travellers will benefit from conference equipment and a xerox available at a conference centre on site.

“Shangri-La Hangzhou occupies a prime spot on West Lake's northern shore, setting it apart with direct access to the area's famed lakeside parks. While the hotel carries a sense of history, its location and attentive staff truly stand out. I think it's a solid choice, especially for those wanting to explore the beauty of West Lake.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels

Select your room type

Shangri-La Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Hill view King Bed Room
    2 persons
    36 sq. feet
    1 King-size bed
    Hill view
    Air conditioning
    Bathtub
  • Lakeside King Bed Room
    2 persons
    36 sq. feet
    1 King-size bed
    Lake view
    Air conditioning
    Balcony
  • Horizon Hillview King Bed Room
    2 persons
    36 sq. feet
    1 King-size bed
    Landscape view
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Shangri-La Hangzhou offers amenities for your comfortable stay and unforgettable experiences
Facilities: Nice
6.9/10Review score

General

  • No smoking on site
  • Internet access
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Bathroom telephone
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Shangri-La Hangzhou offers a delightful array of dining options that blend traditional flavors with modern touches. Guests can indulge in a range of cuisines from American to Asian, all within inviting settings that cater to families and couples alike.
  • 咖啡苑

    American and Asian
    Ambiance
    A warm and inviting space that balances traditional charm with modern aesthetics, perfect for families or romantic dinners.
    Key Offerings
    Savor a generous selection of breakfast, lunch, and dinner options, along with the delightful experience of high tea in a tranquil setting.
    Reservation
    No
    Open for breakfast, lunch, and dinner; high tea available.
  • 香宫

    African and Chinese vegetarian
    Ambiance
    Combining traditional and contemporary design, this restaurant creates a cozy yet elegant atmosphere suitable for family dining.
    Key Offerings
    Experience a unique fusion of African and Chinese vegetarian dishes, available for lunch and dinner, showcasing bold flavors and cultural diversity.
    Reservation
    Recommended
    Open for lunch and dinner.

Location

78 Beishan Road, Hangzhou, 310007
Explore Hangzhou
Local Highlights Near Shangri-La Hangzhou
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Yue Fei Mausoleum
4 minutes' walk
Tomb of the famous general Yue Fei, known for its historical significance and beautiful garden surroundings.
Gu Shan
4 minutes' walk
A scenic hill offering hiking trails and stunning views of West Lake, perfect for outdoor enthusiasts and photography.
Zhejiang Provincial Museum
5 minutes' walk
Showcases the history and culture of Zhejiang Province. Features diverse exhibits and free admission on select days.
Hangzhou China Science Museum of Printing
5 minutes' walk
A unique museum dedicated to the art of printing, where guests can learn about traditional and modern techniques.
Discover the local attractions near Shangri-La Hangzhou
Check out the iconic landmarks near Shangri La Hotel Hangzhou that showcase the rich cultural heritage and natural beauty of Hangzhou.
Ideal for art and history enthusiasts: Zhejiang Museum
Great for scenic walks and nature lovers: Gu Shan
Well suited for those interested in local history: Yue Fei Temple
Perfect for breathtaking views and photography: Leifeng Pagoda
Best for enjoying serene landscapes: Three Pools Mirroring the Moon
Works well for leisurely strolls along the water: Bai Causeway
Suited for a peaceful nature retreat: Orioles Singing in the Willows
Ideal for casual sightseeing and cycling: Su Causeway
Great for exploring ancient architecture: Baochu Pagoda
Perfect for immersive outdoor experiences: West Lake
Hiking at Gu Shan
4 minutes' walk
A fantastic hiking option nearby; trails range from easy to moderate, offering unparalleled views of West Lake.
Relaxation at Hangzhou Botanical Garden
30 minutes' walk
A serene retreat filled with diverse flora and picturesque paths, ideal for leisurely strolls and peaceful moments.
Starbucks
3 minutes' walk
Popular coffee shop offering a comfortable atmosphere and a variety of coffee drinks, pastries, and light snacks.
Costa Coffee
8 minutes' walk
Charming café known for its cozy vibe and specialty coffee, perfect for a relaxing afternoon or quick meeting.
Discover dining options near Shangri-La Hangzhou
Uncover top dining options near Shangri La Hotel Hangzhou that cater to various tastes and occasions.
Ideal for casual dining with a diverse menu: C.straits Cafe
Great for authentic Italian cuisine: Peppino
Well suited for enjoying traditional local dishes: Xiang Gong
Perfect for relaxed evenings with drinks: Old Captain Lounge Bar
Best for afternoon tea and elegant ambiance: Lobby Lounge Four Seasons Hotel Hangzhou
Suited for fine dining experiences: Jin Sha
Works well for group gatherings and celebrations: JinXi ShanZhuang Restaurant
Theatre Stage at Zhuantang
10 minutes' drive
A vibrant venue featuring live performances, cultural shows, and music events, suitable for all ages and tastes.
Hangzhou Night Market
10 minutes' drive
An exciting night spot with street food, local crafts, and live music, perfect for families and solo adventurers alike.
Getting around
  • City Centre
    Hangzhou 35 min  ·  1.8 mi
  • Airports
    Hangzhou Xiaoshan International (HGH) 50 min  ·  20.7 mi
  • Train
    Hangzhou chengzhan railway station 7 min  ·  2.8 mi
  • Underground
    Wulinmen 32 min  ·  1.6 mi
    Longxiangqiao 32 min  ·  1.6 mi
Want to see exclusive early booking offers?
See our exclusive rates!
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CNY 184 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2009
Number of floors:
7
Number of rooms:
192

Reviews and Ratings

Feedback about Shangri-La Hangzhou from previous guests about their experience.
Review score
Based on 87 verified reviews
8.0 /10
Great
79 %
Recommend
Breakfast
7.5/10
Cleanliness
7.9/10
Comfort
8.1/10
Facilities
6.9/10
Location
9.3/10
Paid Wi-Fi
7.5/10
Staff
8.7/10
Value for money
7.3/10
Pros
Perfect location
Friendly staff
Great breakfast
Full choices
West Lake access
Cons
Hotel renovation
Inconsistent service
Guest reviews
based on 951 reviews
4/5
based on 120 reviews
7.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Shangri-La Hangzhou
How far is Shangri-La Hangzhou - The Back Garden Of West Lake from Hangzhou Xiaoshan International Airport?
The hotel is 35 km from Hangzhou Xiaoshan International Airport, approximately a 45-minute drive.
What are the check-in and check-out times at Shangri-La Hangzhou - The Back Garden Of West Lake?
Check-in is from 14:00 and check-out is by 12:00.
What dining options are available at Shangri-La Hangzhou - The Back Garden Of West Lake?
The hotel offers three dining options, including international buffet spreads at Coffee Garden and Cantonese cuisine at Shang Palace.
What room amenities are provided at Shangri-La Hangzhou - The Back Garden Of West Lake?
Rooms feature a flat-screen TV, minibar, electric kettle, air conditioning, and free Wi-Fi.
What recreational facilities are available at Shangri-La Hangzhou - The Back Garden Of West Lake?
Guests have access to an indoor heated swimming pool, a fitness centre, and bicycle rentals.
Are there any nearby attractions to Shangri-La Hangzhou - The Back Garden Of West Lake?
Nearby attractions include Su Causeway (0.5 km), Impressions Of the West Lake (0.5 km), and Lingyin Temple (3 km).
Does Shangri-La Hangzhou - The Back Garden Of West Lake provide any business services?
The hotel has a 24-hour business centre and offers meeting and conference facilities.
Can I enjoy breakfast at Shangri-La Hangzhou - The Back Garden Of West Lake?
Breakfast is available for an additional charge of 184 CNY.
What languages are spoken by staff at Shangri-La Hangzhou - The Back Garden Of West Lake?
The staff speaks English and Mandarin.
What nearby restaurants are available around Shangri-La Hangzhou - The Back Garden Of West Lake?
Nearby restaurants include C.straits Cafe (0.5 km), Peppino (0.5 km), and Jin Sha (1 km).
What are the spa facilities offered at Shangri-La Hangzhou - The Back Garden Of West Lake?
The hotel offers a sauna and steam room as part of its wellness facilities.

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